Subject: RE: Late Delivery WWD #8218496165
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>, ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>
Date: Sun, 3 Jan 2021 06:00:52 +0000

Pls get this marked cancelled / not delivered & process refund.

Regards,
Sachin

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 2, 2021 2:00 PM
To: Sachin Maheshwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Samer Salmeh <[email-masked]>; ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>
Subject: Re: Late Delivery WWD #8218496165

External email sender, please take precaution.
Hi Sachin,

We need your assistance on the below case as the order is pending since Nov 28, 2020, and till now the item 154563088  has not been delivered to the customer yet.
the customer is chasing us constantly for the item.
Please note that the issue has been raised several time to the concerned team in this ticket 1837218, However we got no reply from their side.

Regards
Shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 18, 2020 5:50:13 PM
Subject: Late Delivery WWD #8218496165

Hi Team,

Kindly note the customer waiting for delivery from 03/12/2020, and we escalated many times for urgent delivery through ticket 1837218.

Problem Statement – Late Delivery WWD
Order ID - 8218496165
Item ID -154563088 - - Kit For Kids Compipure Plus Mattress
Assistance Required – Need urgent delivery
Order placed on :28/11/2020
Was expected to be delivered on: Dec 03, 2020
Assistance Required: Need Urgent Delivery
Issue Description: The order was placed on 28/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Samer

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