Subject: Re: [#1909780] - need escalation
From: Landmark Group <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Sat, 02 Jan 2021 08:22:14 +0000

Hi ​Team,  ​   We have esclated to the store on 22/12/2020, and they inform us that: Order not received in store.   ​  Regards,  Samer           
                           
                            On
                            Wed, 30 Dec, 2020 at  2:40 PM
                            ,  Landmark Group <[email-masked]>  wrote:
                             
  Hi Samer Salmeh,  ​Any update?  

                           
                            On
                            Mon, 28 Dec at  5:01 PM
                            ,  Landmark Group <[email-masked]>  wrote:
                             
  Hi Samer Salmeh,  what is the update?  

                           
                            On
                            Sun, 27 Dec at  6:21 PM
                            ,  Landmark Group <[email-masked]>  wrote:

 Hi Samer Salmeh,  Order is already dispatched to store on 2nd Dec 
   
 Pls check with store Code- 60117  
 ​ 

 

 
                           
                            On
                            Wed, 23 Dec at 12:59 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team, 
 
 Problem Statement: Late Shipping with reference to order number: 6250529258 Order date: Dec 2, 2020 Store code: Max60117 Assistance Required: Need Urgent shipping 
 
 Issue Description:The order is placed on Dec 2, 2020 but till now READY_TO_SHIPPED 
 
 Customer is chasing us for his/her order so we request you to expedite the date  of shipping ASAP  Regards, Samer