Subject: incomplete order#6247374193
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sat, 2 Jan 2021 00:27:10 -0700 (MST)

Hi Team, 

Problem Statement: incomplete order 

Order Date :Nov 25, 2020 
Order ID: 6247374193 
Child ticket: 1887123 
Tracking ID:SD000567115 

Issue Description: Customer placed order for 2 items but as per the customer he/she has only received one item, Under the consignment details we can see that only one item has been shipped/Delivered from our side. 

The item; 162701402 - - Gift Pack - Cozy Star Print Shirt and Pyjama Set with Eye Mask, not shipped. 

As per WE replay: "Only one item has been dispatched from our side". so we are not able to make refund for the item. 

Kindly chick and do the needful. 

Regards, 
Samer