Subject: New Reply Received - refund not initiated in the customer's credit
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 16:19:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  refund not initiated in the customer's credit  Ticket comment <div dir="auto">
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<div dir="ltr" style="color:rgb(80,0,80);font-family:sans-serif;font-size:12.8px">Please find the details of my response below.</div>
<div dir="ltr" style="color:rgb(80,0,80);font-family:sans-serif;font-size:12.8px">The same hasbeen send on 25-oct.</div>
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<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex;color:rgb(80,0,80);font-family:sans-serif;font-size:12.8px"><div dir="auto">Dear kindly note the below details for bank payment.<div dir="auto"><br></div>
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<span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>​</span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Account Holder: Nayeem alathodeel punnakkal</span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Bank Name: ADCB</span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Branch Name: Abu dhabi main </span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Account Number:10320320204001</span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>IBAN/IFSC:AE500030010320320204001</span><br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Account Type:Savings</span><br>
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<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Thanks &amp; Regards</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 31 Dec 2020, 16:29 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nayeem,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr">Please be informed that as we can check you had already been asked for the bank details twice on 21st oct 2020 and 23rd oct 2020, however we have not received the response from your side.</div>
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<div dir="ltr">We again request you to please share the following bank details mentioned below so that we can transfer your my credits to your bank account.<br><br>Account Holder:<br>Bank Name:<br>Branch Name:<br>Account Number:<br>IBAN/IFSC:<br>Account Type:<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1919807