Subject: Ticket Assigned - Conversation with edwin davis
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 12:35:03 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with edwin davis edwin davis                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  edwin davis Bot:  Hi Edwin Davis ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6254812641 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563254408            08:37 PM, 15th Dec                     edwin davis                    Thanks           08:37 PM, 15th Dec                   Osam                   Hi My Name is Osam. I will be happy to help you            08:55 PM, 15th Dec                   Osam                   Are you still connected with us?           08:57 PM, 15th Dec                     edwin davis                    Hello           09:00 PM, 15th Dec                     edwin davis                    Thanks for getting back Osam           09:00 PM, 15th Dec                     edwin davis                    6254812641           09:00 PM, 15th Dec                     edwin davis                    Our order from click and collect           09:00 PM, 15th Dec                     edwin davis                    I would like to know if we would be able to collect it tomorrow           09:00 PM, 15th Dec                   Osam                   May I request you to stay on-hold while checking you order details           09:01 PM, 15th Dec                   Osam                   We would like to inform you that your order might takes from 2-4 working days           09:02 PM, 15th Dec                   Osam                   You will get SMS to your registered number when the order is ready           09:03 PM, 15th Dec                   Osam                   Is there anything else I can help you with?           09:05 PM, 15th Dec                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:06 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1880031