Subject: Ticket Assigned - Conversation with my name is shahzana ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 12:35:02 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is shahzana ismail my name is shahzana ismail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is shahzana ismail Bot:  Hi My Name Is Shahzana Ismail ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6254514329 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6254514392 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Cust
 omer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0596051422            08:02 PM, 15th Dec                   Rehan                   Hi Shahzana, Thank you for contacting us. My name is Rehan. How may I help you?           08:04 PM, 15th Dec                   Rehan                   We are not getting a response from you. Are we still connected?           08:06 PM, 15th Dec                   Rehan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:08 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1879811