Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 12:35:00 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I would like to follow up on my delivery today           07:42 PM, 15th Dec                   Rehan                   Hi , Thank you for contacting us. My name is Rehan. How may I help you?           07:43 PM, 15th Dec                     User                    It is scheduled for today           07:43 PM, 15th Dec                     User                    Someone called me two days ago and confirmed the delivery today           07:44 PM, 15th Dec                   Rehan                   Please provide us the order number to further assist you.           07:44 PM, 15th Dec                     User                    8216235302           07:45 PM, 15th Dec                     User                    Ok, they just called me           07:46 PM, 15th Dec                     User                    they are coming now           07:46 PM, 15th Dec                     User                    Thank you rehan           07:46 PM, 15th Dec                   Rehan                   May I request you to please stay on-hold while I retrieve the information.            07:49 PM, 15th Dec                   Rehan                   As we have checked your order will be delivered on Dec 15, 2020.           07:50 PM, 15th Dec                   Rehan                   We are not getting a response from you. Are we still connected?           07:51 PM, 15th Dec                   Rehan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:53 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1879748