Subject: New Reply Received - Update on order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 04:54:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Update on order  Ticket comment <div dir="auto">Update on second orders refund too</div>
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<div>On Wed, Dec 2, 2020, 11:21 PM M Ps &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Please note there were two orders for which the issue was raised.<div dir="auto"><br></div>
<div dir="auto">Please check the mail shared</div>
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<div dir="ltr" class="gmail_attr">On Wed, Dec 2, 2020, 3:18 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Meera,<br><br>Thank you for contacting us.<br><br>We apologise for the late reply.<br><br>With reference to order no #9610661770.<br><br>We would like to inform you that the refund amount of AED 19 has been processed from our side to your card on 30/11/2020, reference Id 169999990018349592.<br> <br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1641260