Subject: Ticket Assigned - Late collection
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 02:56:35 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection no one came to collect the returned item                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  no one came to collect the returned item Bot:  Hi No One Came To Collect The Returned Item ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096550923303            06:16 PM, 27th Dec                     no one came to collect the returned item                    Hello           06:18 PM, 27th Dec                   Bot                   أهلا مرة أخرى!           06:18 PM, 27th Dec                     no one came to collect the returned item                    اهلا           06:19 PM, 27th Dec                   Yazid                   مرحبا معك يزيد يسرني أن أساعدك.            06:19 PM, 27th Dec                     no one came to collect the returned item                    ااهلا           06:19 PM, 27th Dec                     no one came to collect the returned item                    انا طلبت عملية ارجاع           06:19 PM, 27th Dec                     no one came to collect the returned item                    و تم تبليغي بانه سيصلني اميل لتعبئة بياناتي ولكن لم يصلني اي اميل           06:20 PM, 27th Dec                     no one came to collect the returned item                    شو العمل؟           06:20 PM, 27th Dec                     no one came to collect the returned item                    انا طلبت ارجاع البضاعه من اكثر من ٥ ايام           06:21 PM, 27th Dec                   Yazid                   يرجى تزويدنا برقم الطلب لكي ينم خدمتكم على أكمل وجه            06:22 PM, 27th Dec                   Yazid                   هل مازلت معنا           06:25 PM, 27th Dec                     no one came to collect the returned item                    8223203978           06:25 PM, 27th Dec                   Yazid                   لحظات من فضلكم لكي يتم التحقق من الطلب           06:27 PM, 27th Dec                     no one came to collect the returned item                    ماشي           06:27 PM, 27th Dec                   Yazid                   نود اعلامك بأنه تم محاولة استلام المرتجعات عدة مرات من قبل شريك النقل دون اي استجابه على رقم الهاتف 96550923303           06:30 PM, 27th Dec                   Yazid                   هل رقم الهاتق صحيح عزيزي العميل           06:30 PM, 27th Dec                   Yazid                   هل مازلت معنا           06:32 PM, 27th Dec                     no one came to collect the returned item                    نعم           06:33 PM, 27th Dec                     no one came to collect the returned item                    كلام عير صحيح           06:33 PM, 27th Dec                     no one came to collect the returned item                    ما حدا اتصل علي           06:33 PM, 27th Dec                     no one came to collect the returned item                    رقم الهاتف صحيح           06:34 PM, 27th Dec                     no one came to collect the returned item                    بس ما حدا اتصل علي من طرفكم           06:34 PM, 27th Dec                   Yazid                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت عبر البريد الالكتروني المسجل لدينا  لمساعتكم في استلام المرتجعات           06:35 PM, 27th Dec                   Yazid                   هل لديكم اي استفسارات اخرى           06:35 PM, 27th Dec                   Yazid                   كان من دواعي سروري مساعدتكم.            06:37 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1925832