Subject: RE: Fodel order status issue #9624019965
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Samer Salmeh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 12:01:21 +0000

Raised to tech INC0940158<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0940158>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, December 27, 2020 4:07 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Samer Salmeh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Fodel order status issue #9624019965
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order #9624019965

Customer already collected the order and as per hybris the status is still ready to ship. Kindly check and update the order to completed.

Regards,
Fauzan

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 26, 2020 9:46:24 PM
Subject: order status issue #9624019965

Hi Team,

order Id: 9624019965

Customer received the order but status in hybris: in progress.

Kindly check and do the needful.

Regards,
Samer

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