Subject: Re: Re: Need to mark as NDR or approve the Refund // 6241521088
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Dec 2020 13:53:04 +0000

Dear Sir,     We are waiting for your response. Please provide feedback over the previous mail so that we can proceed further towards your concern.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cc45a45527c014b006913ed3be5033638903c3d4d999ede62f5513e282fcf47e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Thu, 24 Dec at  3:11 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 Hi Team, 
   
 Please assist on the below case. 
   
 Thank you for your help! 
   
 Regards, Apoorv 

  

 From: "Vishwajeet Singh" <[email-masked]> To: "FarEye Support" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Meshari Alshudukhi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "escalations dxbteam" <[email-masked]> Sent: Tuesday, December 22, 2020 11:53:40 AM Subject: RE: Re: Need to mark as NDR or approve the Refund  // 6241521088 

 

 
 Dear Team, 
   
 Kindly raise SR to change status in OMS/Hybris 01st post that we can ask FE team to revert the status 

   
   
 Regards, 
 VJ 
 Supply Chain || Landmark Group 
 Landmark Tower, 18th Floor , Dubai Marina 
 UAE M     +971-585429874 
 UAE P      +971-45174259 
 KSA M     +966-596014307 

 

From: FarEye Support <[email-masked]>  
Sent: Monday, December 21, 2020 8:39 PM 
To: [email-masked] 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: Re: Need to mark as NDR or approve the Refund // 6241521088

 

External email sender, please take precaution.

 

 
 Dear Vishwajeet, 

   

 Kindly approve the above request. 

   

   

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cc45a45527c014b006913ed3be5033638903c3d4d999ede62f5513e282fcf47e or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 
 
 Thanks,

 

 
 
Shailesh Bisht, 

 

 
 Technical Engineer 

   

 

FarEye-
 Enabling Digital Logistics

 
 
Call: +91 70-6595-6595

 

 

 

 

 

7+ Mentions

 

 

Digital Disruptor

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

   

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 
 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 
On Mon, 21 Dec at 9:47 PM
, Shakeeb Arsalan <[email-masked]> wrote:

 

Hi Team, 
 
PFA and initiate the RTO. 
 
Regards 
shakeeb

 

 

 
 
From:
"Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>,
 "Meshari Alshudukhi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, December 17, 2020 2:25:29 PM 
Subject: Re: Need to mark as NDR or approve the Refund  // 6241521088

   

 
 Hi Team, 

 
 Requesting you to help us in closing this case. 

 
 Regards 

 Shakeeb 

 

 
 
From:
"Meshari Alshudukhi" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>,
 "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 13 December, 2020 12:35:51 
Subject: Need to mark as NDR or approve the Refund  // 6241521088

   

 
 Hi team, 

 
 Order Date : Nov 12, 2020 

 Order ID: 6241521088 

 Tracking ID: CRDSAL0099533620 

 
 Assistance Required: Need to mark as NDR or approve the Refund 

 
 Issue Description: , As for hybris "showing" the order delivered and customer say I did not receive and Saudi post tracking Id referencing Return to Origin 

 
 Regards, 

 Meshari. 

 

 

 

185624:211857

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com