Subject: Re: Refund approval #6226493917
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 25 Dec 2020 04:36:45 -0700 (MST)

Hi Team, 

Any update?/ 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 19 December, 2020 17:17:08 
Subject: Refund approval #6226493917 

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1833500 
Order Date: Sep 23, 2020 
Order ID: 6226493917 
Tracking ID: 46289819800 
Total Price: SAR 174 
Issue Description: the customer inform us that he returned the items on 22/11/2020, and as per tracking AWB: 46289819800 (invalid number) and as hypris there is RMA1000022897 cancalled on 24/11/2020. 

Customer's history: The customer with us frim 8/1/20 and he placed 9 orders. 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Samer