Subject: Re: Re:
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked]
Date: Fri, 25 Dec 2020 10:40:19 +0000

Dear Samer,     Please find the alphanumeric collection reference below.  ​   L25972C       As of now, we are proceeding with the ticket # 186726 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/40138aec5b56d6cfa40fa15e4e5997c20a89c715b97357fec3c830fb457f2de3 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Fri, 25 Dec at  4:07 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Samer, 
   
 Greeting from FarEye! We have received your concern regarding alphanumeric collection reference. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/40138aec5b56d6cfa40fa15e4e5997c20a89c715b97357fec3c830fb457f2de3 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Fri, 25 Dec at  3:49 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                                Hi Team, 
  We request you to provide the Alphanumeric Collection references for the Following: 
  AWBs (46395203046) 
  Regards 
 Samer