Subject: Re: Incomplete order #6247374193
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 25 Dec 2020 03:11:00 -0700 (MST)

Hi Team, 

Requesting you to kindly ship the remaining item from the mentioned order number. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Thursday, 24 December, 2020 17:53:24 
Subject: Incomplete order #6247374193 

Hi Team, 

Problem Statement: incomplete order 

Order Date :Nov 25, 2020 
Order ID: 6247374193 
Child ticket: 1887123 

Tracking ID:SD000567115 
Assistance Required: Need urgent 
shipping 

Issue Description: Customer placed order for 2 items but as per the customer he/she has only received one item, Under the consignment details we can see that only one item has been shipped/Delivered from our side. 

The item; 162701402 - - Gift Pack - Cozy Star Print Shirt and Pyjama Set with Eye Mask, not shipped. 

Kindly chick and do the needful. 

Regards, 
Samer