Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 12:15:48 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">Thank you for the email.<div><br></div>
<div>Please be informed that the Space Sword with Light and Sound alone was missing. When I informed the delivery guy, he told me to just call the customer care and they will send back the missing item.</div>
<div>Immediately I had called the call center and they said they would check and get back to me but no one responded after that. </div>
<div><br></div>
<div>Only the Sword was not there in the boxes delivered.</div>
<div><br></div>
<div>Regards</div>
<div>Emy</div>
<div>66694045</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 24, 2020 at 12:38 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Emy,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for shopping with us.<br><br>We apologise for the inconvenience caused.</div>
<div dir="ltr">
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including (Space Sword with Light and Sound) on 20/12/2020</div>
<div> </div>
<div>If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends</div>
<div dir="ltr">Support Team.</div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1913104