Subject: Re: [#1869332] - Conversation with medhat
From: Centrepoint <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 15:52:32 +0000

Hi Samer Salmeh,  what is the update on this ticket  ​  regards     
                           
                            On
                            Mon, 21 Dec at  4:47 PM
                            ,  Centrepoint <[email-masked]>  wrote:
                             
 Hi team, 

   
 Kindly check with Store, as the order is already delivered to store 

   

 

 Regards, 
 
 Vinod 
 
 +966 -564851785 
 
 IP-2056 

 

 

 

 From: Centrepoint <[email-masked]>  
Sent: Monday, December 21, 2020 3:09 PM 
To: Vinod Sharma <[email-masked]> 
Subject: Ticket Assigned - Conversation with medhat 

 

External email sender, please take precaution.

 

 
 Hi Vinod Sharma, 
 
A new ticket has been assigned to you. Please follow the link below to view the ticket. 
 
Conversation with medhat 

 
 
 Hi Team, 

 

   

 
 Problem Statement: Late Shipping 
Order ID: 6251487290 
Order Date : Dec 4, 2020 
Tracking ID: 625148729023999991 

 
 
 Store code: Max60176 
Assistance Required: Need Urgent Shipping 

 

Issue Description: Customer placed order on 04/12/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
 
Customer is chasing us for his/her order so we request you to expedite the shipping date. 
 
Regards, 
Samer 

 

 

 

 

 

 

  
https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1869332

 

 

 

 

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