Subject: RRN request 6212777231
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>
Date: Wed, 23 Dec 2020 00:09:41 -0700 (MST)

Hi Team, 

Order: 6212777231 
as per hybris the refund was initiated on Sept 17th 2020 and the customer has been informed the same, But he is insisting that he did not receive the refund and refused to share the bank statement 
the customer is asking for proof of refund. 
We request you to provide the RRN so we can share the same with the customer. 

Regards 
shakeeb