Subject: RE: Re: Need to mark as NDR or approve the Refund // 6241521088
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 22 Dec 2020 06:23:40 +0000

Dear Team,

Kindly raise SR to change status in OMS/Hybris 01st post that we can ask FE team to revert the status

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Monday, December 21, 2020 8:39 PM
To: [email-masked]
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: Re: Need to mark as NDR or approve the Refund // 6241521088

External email sender, please take precaution.
Dear Vishwajeet,

Kindly approve the above request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/cc45a45527c014b006913ed3be5033638903c3d4d999ede62f5513e282fcf47e<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fcc45a45527c014b006913ed3be5033638903c3d4d999ede62f5513e282fcf47e&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C04e3e4f408394509cfe508d8a5cef9fd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441655674507928%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=sdNCGFErAXTJIdtSYd%2FJ9mnT80f8hOdPcL0dHa1S%2BlY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C04e3e4f408394509cfe508d8a5cef9fd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441655674517920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xihiHM%2By9pJVLv4p%2B8ArY6mYNGd3dCTa5n%2B8VTWzODg%3D&reserved=0> to check the details.
Thanks,
Shailesh Bisht,
Technical Engineer

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On Mon, 21 Dec at 9:47 PM , Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

PFA and initiate the RTO.

Regards
shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Meshari Alshudukhi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 2:25:29 PM
Subject: Re: Need to mark as NDR or approve the Refund  // 6241521088

Hi Team,

Requesting you to help us in closing this case.

Regards
Shakeeb

________________________________
From: "Meshari Alshudukhi" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 12:35:51
Subject: Need to mark as NDR or approve the Refund  // 6241521088

Hi team,

Order Date : Nov 12, 2020
Order ID: 6241521088
Tracking ID: CRDSAL0099533620

Assistance Required: Need to mark as NDR or approve the Refund

Issue Description: , As for hybris "showing" the order delivered and customer say I did not receive and Saudi post tracking Id referencing Return to Origin

Regards,
Meshari.

185624:211857
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