Subject: Re: Re: Refund not processed#6246044658
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 16:03:00 +0000

Dear Vishwajeet,     We need your confirmation to proceed with the above request.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/06719d9807d0461a53d6130203e477020144cd2a524db994c0d82f03d040ac9f or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Mon, 21 Dec at  3:41 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Greeting from FarEye! We have received your concern regarding initiating the RTO for the shared order. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same. 

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/06719d9807d0461a53d6130203e477020144cd2a524db994c0d82f03d040ac9f or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Saurabh Deo, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Mon, 21 Dec at  3:26 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  PFA and initiate the RTO for the order 6246044658 as it was returned to the WH on 5th of Dec 2020  Regards Shakeeb 

 
From: "Samer Salmeh" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Monday, December 21, 2020 3:24:39 PM Subject: Refund not processed#6246044658 

  
 Hi Team, 
   Order Id: 6246044658 
  Order status: IN_PROGRESS 
  Tracking ID: Z2376461 
  Issue description: the order returned to warehouse (not delivered) on 05/12/2020 as per online tracking, but as hypris the order still IN_PROGRESS. 
 The customer asking about refund, so kindly check and do the needful. 
  Regards, 
 Samer