Subject: Ticket Assigned - Conversation with yrashed7788
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 15:29:17 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yrashed7788 yrashed7788                    [email-masked]           07:17 PM, 22nd Apr                     yrashed7788                    Where’s my order           07:17 PM, 22nd Apr                     yrashed7788                    Where’s my order           07:17 PM, 22nd Apr                     yrashed7788                    Check for me           07:17 PM, 22nd Apr                     yrashed7788                    or I will cancel it           07:17 PM, 22nd Apr                     yrashed7788                    !!!!!!!!!!           07:18 PM, 22nd Apr                   Samer                   Dear Yusuf, Good Evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           07:18 PM, 22nd Apr                     yrashed7788                    Please contact with them           07:19 PM, 22nd Apr                     yrashed7788                    See where’s my order           07:19 PM, 22nd Apr                     yrashed7788                    it’s not fair !!!           07:19 PM, 22nd Apr                   Samer                   Please allow me a moment to check this for you.           07:19 PM, 22nd Apr                   Samer                   We apologize for the delay in delivering your package. We understand that you were expecting to receive it by a certain date and that the delay may have caused you inconvenience.           07:19 PM, 22nd Apr                   Samer                   We are sorry for any frustration that this may have caused and assure you that we are doing everything we can to get your package to you as soon as possible.           07:19 PM, 22nd Apr                   Samer                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             07:20 PM, 22nd Apr                     yrashed7788                    It’s doesn’t matter for me           07:20 PM, 22nd Apr                   Samer                   Once we will get any update we will get back to you through your registered email ID: [email-masked]           07:20 PM, 22nd Apr                     yrashed7788                    i want my order !!!           07:20 PM, 22nd Apr                   Samer                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           07:21 PM, 22nd Apr                     yrashed7788                    This the second day           07:21 PM, 22nd Apr                     yrashed7788                    how many times u want more ???           07:21 PM, 22nd Apr                     yrashed7788                    If I know like that I take it directly from the branch           07:21 PM, 22nd Apr                   Samer                   We sincerely apologise for the inconvenience caused to you.           07:22 PM, 22nd Apr                   Samer                   We do our best to deliver your order ASAP           07:22 PM, 22nd Apr                   Samer                   Do you have another inquiry I can assist you with?           07:22 PM, 22nd Apr                     yrashed7788                    The delivery Unti what time ??           07:22 PM, 22nd Apr                     yrashed7788                    until           07:23 PM, 22nd Apr                     yrashed7788                    ???           07:23 PM, 22nd Apr                     yrashed7788                    ???           07:24 PM, 22nd Apr                     yrashed7788                    Im talking           07:25 PM, 22nd Apr                     yrashed7788                    !!!!           07:25 PM, 22nd Apr                     yrashed7788                    why this ignoring           07:25 PM, 22nd Apr                   Samer                   Our courier partner will contact you to arrange a time for delivery ASAP           07:25 PM, 22nd Apr                     yrashed7788                    when !!!           07:25 PM, 22nd Apr                   Samer                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           07:25 PM, 22nd Apr                     yrashed7788                    I don’t want my order           07:26 PM, 22nd Apr                     yrashed7788                    canel it           07:26 PM, 22nd Apr                     yrashed7788                    Now           07:26 PM, 22nd Apr                     yrashed7788                    i want cancel           07:26 PM, 22nd Apr                     yrashed7788                    I don’t want it           07:26 PM, 22nd Apr                     yrashed7788                    this is a pull shit           07:26 PM, 22nd Apr                     yrashed7788                    bad service           07:27 PM, 22nd Apr                   Samer                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           07:27 PM, 22nd Apr                   Samer                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:27 PM, 22nd Apr                   Samer                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           07:27 PM, 22nd Apr                   Samer                   Do you have another inquiry I can assist you with?           07:27 PM, 22nd Apr                     yrashed7788                    bye           07:27 PM, 22nd Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           07:28 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6140306