Subject: Ticket Assigned - Conversation with amnas18
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 14:58:17 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amnas18 amnas18                    [email-masked]           06:41 PM, 22nd Apr                     amnas18                    I have returned an item 3 days ago and it have been returned by the delivery guy .. I didn’t receive the refund yet !           06:41 PM, 22nd Apr                   Samer                   Dear Amna, Good Evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           06:50 PM, 22nd Apr                   Samer                   Please allow me a moment to check this for you.           06:52 PM, 22nd Apr                   Samer                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           06:54 PM, 22nd Apr                   Samer                   Once the refund is processed the amount you paid will be refunded back to your credit wallet.           06:55 PM, 22nd Apr                   Samer                   Do you have another inquiry I can assist you with?           06:55 PM, 22nd Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           06:56 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6140225