Subject: Ticket Assigned - Conversation with Raheesroshan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 08:25:28 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raheesroshan Raheesroshan                    [email-masked]           12:12 PM, 22nd Apr                     Raheesroshan                    Hi           12:12 PM, 22nd Apr                     Raheesroshan                    Order No: 8427915937, one of the dress received different size instead of 38 received 44           12:14 PM, 22nd Apr                     Raheesroshan                             12:17 PM, 22nd Apr                     Raheesroshan                    Above information not a complaint, for your information           12:18 PM, 22nd Apr                   Samer                   Dear Rahees, Good Morning. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           12:18 PM, 22nd Apr                     Raheesroshan                    That item we will cancel and refund it           12:18 PM, 22nd Apr                   Samer                   We are truly sorry to hear that you have received an item in a different size than the one you originally ordered from our website. We will surely help you out with this.           12:19 PM, 22nd Apr                     Raheesroshan                    but don’t reduce any Shukran or any other benefits           12:19 PM, 22nd Apr                   Samer                   We are sorry to hear that we couldn't meet your expectations this time.           12:20 PM, 22nd Apr                   Samer                   Your feedback is important for us to raise our quality of service and thank you for providing us with your feedback.           12:20 PM, 22nd Apr                     Raheesroshan                    expecting more discount in future           12:20 PM, 22nd Apr                   Samer                   We will do our best for you in your future purchase           12:21 PM, 22nd Apr                   Samer                   Also, you can return your product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.   - You can contact our customer support team at 18-00-871   to make a return and to be notified of the refund amount based on our return policy.  - You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. - You can now drop off your return to any (Centrepoint) store across the UAE           12:23 PM, 22nd Apr                   Samer                   Do you have another inquiry I can assist you with?           12:23 PM, 22nd Apr                     Raheesroshan                    No thanks           12:24 PM, 22nd Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           12:24 PM, 22nd Apr                     Raheesroshan                    Are you from Kerala           12:24 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6138976