Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 07:12:43 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Well they have done nothing in three days I am still receiving ama and emails that I have not collected my order           11:00 AM, 22nd Apr                     User                             11:00 AM, 22nd Apr                   Samer                   Hi Dear Customer, Thank you for contacting Home Centre, This is Samer, and I will be happy to help you.           11:08 AM, 22nd Apr                   Samer                   Thank you for your patience.  First of all, I want to apologize for the experience you’ve had getting with us. It’s not our usual standard, and I understand how frustrating this delay must be. I’m sorry you’ve had to spend so much time on this.  Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           11:10 AM, 22nd Apr                   Samer                   We request you to kindly allow us some time so that we can do the needful for you.           11:10 AM, 22nd Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           11:12 AM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6138730