Subject: Ticket Assigned - Conversation with put3ska1990s
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 07:07:22 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with put3ska1990s put3ska1990s                    Hi           10:53 AM, 22nd Apr                     put3ska1990s                    [email-masked]           10:54 AM, 22nd Apr                     put3ska1990s                    0582235446           10:54 AM, 22nd Apr                     put3ska1990s                    WHAT HAPPENED??????           10:55 AM, 22nd Apr                     put3ska1990s                    How is that possible????           10:56 AM, 22nd Apr                     put3ska1990s                    Even I didn’t receive a call           10:57 AM, 22nd Apr                     put3ska1990s                             10:57 AM, 22nd Apr                   Samer                   Good Morning Eazy. Thank you for contacting Centrepoint. My name is Samer. We would be happy to help you.           10:58 AM, 22nd Apr                     put3ska1990s                    SEE, out of delivery 10:28 AM and your delivery guy marked as rejected 10:29 AM           10:58 AM, 22nd Apr                     put3ska1990s                    WHY????!!           10:59 AM, 22nd Apr                   Samer                   We sincerely apologise for the inconvenience caused to you.           10:59 AM, 22nd Apr                     put3ska1990s                    What your delivery guys want?           11:00 AM, 22nd Apr                   Samer                   Kindly confirm if your contact number 971582235446 is correct?           11:01 AM, 22nd Apr                     put3ska1990s                    YES CORRECT           11:01 AM, 22nd Apr                   Samer                   Kindly note that the expected date of delivery is 23/04/20223           11:02 AM, 22nd Apr                   Samer                   Our courier partner will contact you to arrange a time for delivery. The order should be with you ASAP.           11:02 AM, 22nd Apr                     put3ska1990s                    YES BUT WHY MARKED AS REJECTED BY THE THE CUSTOMER?           11:03 AM, 22nd Apr                     put3ska1990s                    They should not do that           11:03 AM, 22nd Apr                   Samer                   We will raise this issue to our courier team to check regarding that           11:04 AM, 22nd Apr                   Samer                   We will update you through your email ID [email-masked]           11:04 AM, 22nd Apr                   Samer                   Do you have another inquiry I can assist you with?           11:05 AM, 22nd Apr                     put3ska1990s                    PLEASE HIGHLIGHT THIS ISSUE TO THE COURIER DEPARTMENT ASAP           11:05 AM, 22nd Apr                     put3ska1990s                    TO THE HIGHER MANAGEMENT           11:05 AM, 22nd Apr                     put3ska1990s                    THIS SHOULD NOT BE HAPPENED AGAIN           11:06 AM, 22nd Apr                   Samer                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           11:06 AM, 22nd Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           11:06 AM, 22nd Apr                     put3ska1990s                    PLEASE ACTION ASAP           11:06 AM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6138712