Subject: Ticket Assigned - Centrepoint Order # 9422100580
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 06:29:30 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Centrepoint Order # 9422100580 Hello Customer Support,

Please advise why the refund on the product you cancelled is just AED 74?
As per the below email, my refund should be AED 82. Why have you just
returned AED 74 in my tabby account?

Thanks!

---------- Forwarded message ---------
From: Alfred Tiamson <[email-masked]>
Date: Sun, Apr 2, 2023 at 5:12 PM
Subject: Re: Sorry, we had to cancel part of your order.
To: <[email-masked]>

Hello Tabby Customer Service,

The refund in my order 9422100580 in Centrepoint is AED82. If you add the
tabby payment below, the total is AED 505. It should be AED 579 - 82 = AED
497. Please adjust the tabby payment calculation.

On Sun, Mar 26, 2023 at 10:06 AM Centrepoint <[email-masked]>
wrote:

> Order 9422100580
> 
> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> 
> Babyshop
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Lifestyle
> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Splash
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en> Shoe
> Mart
> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Offers
> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> Clearance
> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
>
> Sorry, we had to cancel part of your order.
>
> Hi Alfred Tiamson, unfortunately we had to remove some items from your
> Order 9422100580
> <https://www.centrepointstores.com/ae/en/my-account/order/9422100580?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>.
>
>
> Here’s how your refund works:
>
> Cancelled Items
>
> Item
>
> Description
>
> Total Price
>
> <https://www.centrepointstores.com/ae/en/p/164561452?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
> LIFESTYLE
> Sasha Textured Tote Bag with Chain Accented Handle and Zip Closure
> Color: Black
> Quantity: 1 AED 82
>
> *TOTAL:* *AED 82*
> *Total Refund Amount* *AED 82*
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
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>
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> | Terms & Conditions
> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_TABBY_INSTALLMENTS_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137123