Subject: Ticket Assigned - Conversation with Jana Eknaifith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 15:39:10 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jana Eknaifith Jana Eknaifith                    [email-masked]           07:27 PM, 21st Apr                     Jana Eknaifith                    Please i want to cancel my order number: 8427957966.           07:27 PM, 21st Apr                   Samer                   Hi Bader, Good Evening, Thank you for contacting Centrepoint. This is Samer, I will be happy to help you.           07:36 PM, 21st Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:36 PM, 21st Apr                   Samer                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           07:3
 7 PM, 21st Apr                   Samer                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:37 PM, 21st Apr                   Samer                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           07:37 PM, 21st Apr                   Samer                   Do you have another inquiry I can assist you with?           07:37 PM, 21st Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           07:38 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137468