Subject: Ticket Assigned - Conversation with arun prasath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 15:13:26 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arun prasath arun prasath                    [email-masked]           07:00 PM, 21st Apr                     arun prasath                    hello           07:00 PM, 21st Apr                     arun prasath                    i recently ordered on centrepoint and i have some products which i need to return in stores           07:01 PM, 21st Apr                     arun prasath                    but i haven't received the return slip in my mail           07:02 PM, 21st Apr                     arun prasath                    how do i get it           07:02 PM, 21st Apr                   Samer                   Hi ِArun, Good Evening, Thank you for contacting Centrepoint. This is Samer, I will be happy to help you.           07:06 PM, 21st Apr                   Samer                   Please allow me a moment to check this for you.           07:06 PM, 21st Apr                   Samer                   We would like to inform you that you can return your  Centrepoint products to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.           07:08 PM, 21st Apr                     arun prasath                    i dont  need to fill a return slip for returning the products           07:09 PM, 21st Apr                   Samer                   Here’s what you need to do.   - Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Centrepoint store.  - Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. - Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           07:09 PM, 21st Apr                     arun prasath                    thank you           07:10 PM, 21st Apr                   Samer                   Please note that you do not need to fill out any form, as the store team will assist you in the best way           07:10 PM, 21st Apr                   Samer                   Do you have another inquiry I can assist you with?           07:11 PM, 21st Apr                     arun prasath                    no thanks           07:11 PM, 21st Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           07:12 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137422