Subject: Ticket Assigned - Conversation with sakeena.sadeq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 14:41:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sakeena.sadeq sakeena.sadeq                    [email-masked]           06:29 PM, 21st Apr                     sakeena.sadeq                    Yesterday I ordered from the website, and the delivery should be today as they mentioned in website but still I didn’t received any things   So please can you please inform me when will be the delivery   My order number is 7828104703           06:29 PM, 21st Apr                   Samer                   Hi Sakeena, Good Evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           06:30 PM, 21st Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:31 PM, 21st Apr                   Samer                   We sincerely apologise for the inconvenience caused to you.           06:32 PM, 21st Apr                   Samer                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:33 PM, 21st Apr                   Samer                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           06:33 PM, 21st Apr                   Samer                   Do you have another inquiry I can assist you with?           06:35 PM, 21st Apr                     sakeena.sadeq                    اخذي راحتج اختي           06:35 PM, 21st Apr                     sakeena.sadeq                    لا بس بغيت اعرف متى راح استلم الطلب           06:35 PM, 21st Apr                   Samer                   نعتذر عن التأخير الحاصل في طلبكم           06:36 PM, 21st Apr                   Samer                   سنقوم برفع القضية للفريق المعني عن الشحن والتوصيل وسيتم العمل على الشحن لحضرتك بأسرع وقت ممكن           06:37 PM, 21st Apr                     sakeena.sadeq                    تمام شكرا           06:37 PM, 21st Apr                     sakeena.sadeq                    يعطيج العافية           06:37 PM, 21st Apr                   Samer                   سنوافيكم بالمعلومات حال حصولنا عليها من خلال الايميل المسجل [email-masked]           06:38 PM, 21st Apr                   Samer                   هل لديك استفسار اخر يمكنني مساعدتك به؟           06:38 PM, 21st Apr                   Samer                   كان من دواعي سروري مساعدتكم , شكراً لكم لتسوقكم مع سنتربوينت     نتمنى لكم يوماً سعيداً           06:40 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137352