Subject: Re: [#6105213] - da
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:53:18 +0000

Hi Samer Salmeh,  We will send the rectification team ASAP.      Regards,  Abdul Hakeem   
                           
                            On
                            Tue, 18 Apr at  1:40 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Apr 13, 2023 Order ID: 8426233552 Item ID: 162861005 - Robin 34-Pair Shoe Cabinet  Assistance Required: Damaged Item Received 
 
 Issue Description: The customer emailed us informing that he/she received the item on 17/04/2023 but the item which they received is damaged, the customer also provided us a picture of the damaged item.  Now customer is asking for a repair or return and refund/exchange the item. So we request you to check this concern and let us know if we can offer repair/return or exchange to customer or not.  Regards, Samer