Subject: Re: [#6109214] - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:45:46 +0000

Hi Samer Salmeh,  We will check the issue and resolve      Regards,  Abdul Hakeem   
                           
                            On
                            Tue, 18 Apr at  8:22 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:

 Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Apr 10, 2023 Order ID:  8425566749 Tracking ID: 20646228425566749 Item ID: 164146047 - Marseille Curio Cabinet  Assistance Required: Damaged Item Received 
 
 Issue Description: The customer emailed us informing us that he/she received the item on17/04/2023 but the item which they received is damaged, the customer also provided us a picture of damaged item.  Now customer is asking for a return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Samer