Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:56:59 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:12 PM, 16th Apr                     User                    My order still has not been collected for return           06:12 PM, 16th Apr                     User                    This is ridiculous           06:12 PM, 16th Apr                     User                    I'm going away next weekend and need it collected before           06:12 PM, 16th Apr                     User                    I have been trying to get this order collected many times now           06:13 PM, 16th Apr                     User                    I was told yesterday it would be collected and nothing happened           06:13 PM, 16th Apr                     User                    I really need this issue sorted           06:13 PM, 16th Apr                     User                    Or I need to make official complaint to landm
 ark           06:14 PM, 16th Apr                     User                    Hello?           06:28 PM, 16th Apr                   Samer                   Hi Sally, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           06:45 PM, 16th Apr                   Samer                   Please allow me a moment to check this for you.           06:48 PM, 16th Apr                   Samer                   Thank you for your patience.           06:51 PM, 16th Apr                   Samer                   We will forward your query regarding delayed returns collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:53 PM, 16th Apr                   Samer                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           06:53 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with
 ?           06:55 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           06:56 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6084909