Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 13:37:19 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi again           04:54 PM, 16th Apr                     User                    The order number is 9426625784           04:56 PM, 16th Apr                     User                    i want to follow up when they are going to deilver           04:57 PM, 16th Apr                     User                    They mentioned that there was no response but no one called me           04:57 PM, 16th Apr                   Samer                   Hi Doaa, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:31 PM, 16th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:31 PM, 16th Apr                   Samer                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+971526215924).           05:32 PM, 16th Apr                   Samer                   We request you to please confirm if this is your correct contact number           05:33 PM, 16th Apr                   Samer                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:34 PM, 16th Apr                   Samer                   Our team is working on it. Once we will get any update we will get back to you through your email id [email-masked]           05:35 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           05:35 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           05:36 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6084323