Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 12:50:50 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:19 PM, 16th Apr                     User                    When will I get my order 8426934400           04:20 PM, 16th Apr                     User                    It has been a day           04:20 PM, 16th Apr                   Samer                   Hi Shaik, Good evening. Thank you for contacting Splash. I'm Samer. I will be happy to help you.           04:39 PM, 16th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:43 PM, 16th Apr                   Samer                   We would like to inform you that the click-and-collect order takes 1 to 2 working days to be ready for collection           04:45 PM, 16th Apr                   Samer                   We have checked and it appears that the following order number: 8426934400 was placed on 16/04/2023 and the expected date of collection is 18/03/2023           04:46 PM, 16th Apr                   Samer                   You’ll receive an SMS and an email when your order is ready for collection.           04:46 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           04:48 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Splash  Have a wonderful day.           04:49 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6083816