Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 12:34:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    What is the status of my order 9425992126           04:04 PM, 16th Apr                     User                    Any update           04:11 PM, 16th Apr                   Samer                   Hi Peer, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:27 PM, 16th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:27 PM, 16th Apr                   Samer                   Thank you for your patience.           04:30 PM, 16th Apr                   Samer                   We sincerely apologise for the inconvenience caused to you.           04:31 PM, 16th Apr                   Samer                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             04:31 PM, 16th Apr                   Samer                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           04:32 PM, 16th Apr                   Samer                   Once we will get any update with inform you the your email ID [email-masked]           04:32 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           04:33 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           04:33 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6083600