Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 11:10:51 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:57 PM, 16th Apr                     User                    I would like to know when can I pick up my order           02:57 PM, 16th Apr                   Samer                   Hi Dear Customer. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           03:01 PM, 16th Apr                   Samer                   Could you please share your order number so that I can assist you further?           03:01 PM, 16th Apr                     User                    Ok           03:01 PM, 16th Apr                     User                    4726731490           03:02 PM, 16th Apr                     User                    Can you pls check           03:03 PM, 16th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:03 PM, 16th Apr                     User                    ok           03:03 PM, 16th Apr                   Samer                   We have checked and it appears that the following order number: 4726731490 was placed on 15/04/2023 and the expected date of collection is 16/04/2023           03:04 PM, 16th Apr                     User                    Yes           03:05 PM, 16th Apr                   Samer                   Our team working on your order and you’ll receive an SMS and an email when your order is ready for collection.           03:05 PM, 16th Apr                     User                    can I directly go and collect?           03:05 PM, 16th Apr                     User                    I should collect it today otherwise I don’t need and I will not be available here           03:06 PM, 16th Apr                   Samer                   Kindly wait until your order be ready for collection and you’ll receive an SMS and an email when your order is ready           03:07 PM, 16th Apr                     User                    Ok           03:07 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           03:08 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           03:10 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082613