Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:55:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:43 PM, 16th Apr                     User                    I can't login to my account           02:43 PM, 16th Apr                   Samer                   Hi Dear Customer. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           02:49 PM, 16th Apr                   Samer                   We sincerely apologize for the inconvenience caused to you.           02:50 PM, 16th Apr                   Samer                   please simply follow the below steps to reset the password for your account:           02:51 PM, 16th Apr                   Samer                   1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be re
 ceived. 4. Click on the password reset link and change your password. 5. You can login now with your new password           02:51 PM, 16th Apr                   Samer                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance:  1. Screenshot Of The Issue(If Possible) 2. platform from which you tried to reset the password 3. Registered email address 4. Country of access           02:51 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           02:51 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a wonderful day.           02:54 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082428