Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:29:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:02 PM, 16th Apr                     User                             02:03 PM, 16th Apr                     User                    Could you pliz check this order was cancelled from the store due to I was not on time to pick up as per Store manager.           02:04 PM, 16th Apr                     User                    Until now I haven't got my refund amount back. Kindly do the needful.           02:05 PM, 16th Apr                     User                             02:06 PM, 16th Apr                   Samer                   Hi Nilam. Thank you for contacting Splash. I'm Samer. I will be happy to help you.           02:20 PM, 16th Apr                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:20 PM, 16th Apr                  
  Samer                   We would like to inform you that we have processed the refund of the amount (KWD7.10) on (04/04/2023) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           02:25 PM, 16th Apr                   Samer                   Do you have another inquiry I can assist you with?           02:26 PM, 16th Apr                   Samer                   It was a pleasure to assist you. Thank you for shopping with Splash  Have a wonderful day.           02:28 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6082112