Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 09:19:19 +0000 (UTC)

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Hello ,
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<div>Also i had this refund u didn’t mention it in ur mail</div>
<div>Can u check with my this?
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4NTg4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kSBzezbMOKCPdy2Ec94irbFLXiJt0XbyfU7WHWVxTGw" data-id="2044017485889" alt="IMG_8019"></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4NTg5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J1U4JCXg8s5fRv5XGH6Qi_-b3kl5LAZZrA_gMKMDpjA" data-id="2044017485890" alt="IMG_8016"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4NTg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lak2TcEYt2Gk2lnLB21eLz0qP5yEtfwFhS4ltCwcyqQ" data-id="2044017485891" alt="IMG_8017"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 14 Apr 2023, at 11:04 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mizna,</div>
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<div dir="ltr">Thank you for reaching out to Homecentre.</div>
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We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">With reference to your order ID: 8419529714</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (KWD3.30) on (16/03/2023) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days. Also, we have processed the
 refund of the amount (KWD 0.0483 ) in your credit wallet. You can use your my credit account in your online purchase in 5 easy steps:<br>
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Step 1 - Simply log onto your account<br>
Step 2 - Start shopping<br>
Step 3 - Add chosen items to basket<br>
Step 4 - Proceed to checkout<br>
Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box' dir="ltr">Homecentre </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6055792