Subject: Re: [#5654133] - I got the wrong goods (+965 99887786)
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 10:44:32 +0000

Hi Samer Salmeh,  We will tack back the item from customer house  ​   Regards,  Abdul Hakeem     
                           
                            On
                            Wed, 1 Feb at  4:57 PM
                            ,  Samer Salmeh <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM  Order Date : Jan 19, 2023 Order ID: 8411237069 Tracking ID:  20164988411237069 Item ID: 164746278 Fern 3-Seater Fabric Sofa 
 Customer contact number : +965 99887786  Assistance Required Wrong Item Received Issue Description: Customer emailed us informing that she received the item on 1/28/23 3:45 PM but the item which they received is Wrong color, customer also provided us the picture of Wrong item.  
 
 Now customer is asking for return and refund. So we request you to check this concern and let us know. 
   
 Thank You, Home Centre Support Team.