Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 17:11:01 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Thank you for you cooperation, 
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<div>Could you check if the item i ordered it us it available if i order it again or no? <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Jan 31, 2023, at 5:46 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Farah,<br>
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<div dir="ltr">Thank you for bringing this matter to our attention. I am sorry to hear that you have received the incorrect item.</div>
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<div dir="ltr">We sincerely apologies for the inconvenience caused to you.<br>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 29) on (31/01/2023) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5648003