Subject: Ticket Assigned - Conversation with Riyas Mahammood
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 16:07:17 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riyas Mahammood Riyas Mahammood                    Hi           07:57 PM, 31st Jan                     Riyas Mahammood                    9412483403           07:57 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:57 PM, 31st Jan                   MAX UAE whatsapp bot                    Hello Riyas Mahammood , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:57 PM, 31st Jan                     Riyas Mahammood                    1           07:57 PM, 31st Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:57 PM, 31st Jan                     Riyas Mahammood                    9412483403           07:57 PM, 31st Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            07:58 PM, 31st Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 31st Jan                     Riyas Mahammood                    2           07:58 PM, 31st Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 31st Jan                     Riyas Mahammood                    1           07:58 PM, 31st Jan                   Samer                   Hi Riyas, Good evening. Thank you for contacting MAX. I'm Samer. I will be happy to help you.           08:00 PM, 31st Jan                     Riyas Mahammood                    9412483403           08:01 PM, 31st Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:01 PM, 31st Jan                     Riyas Mahammood                    Sure           08:02 PM, 31st Jan                   Samer                   Thank you for allowing me the time to check. I appreciate your patience.           08:03 PM, 31st Jan                   Samer                   We would like to inform you that our team is working on your issue, and we will get back to you as soon as possible.           08:04 PM, 31st Jan                     Riyas Mahammood                    ?           08:04 PM, 31st Jan                   Samer                   We will update you regarding the order status ASAP on your email [email-masked]           08:05 PM, 31st Jan                   Samer                   Is there anything else I can assist you with?           08:05 PM, 31st Jan                     Riyas Mahammood                    Nothing this is enough           08:05 PM, 31st Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with MAX  Have a wonderful day.           08:06 PM, 31st Jan                     Riyas Mahammood                    Shopping ok but I don’t get my things           08:07 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5650241