Subject: Ticket Assigned - Conversation with Naomi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 11:14:06 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naomi Naomi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  naomi Bot:  Hi naomi, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-22297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561229040            03:04 PM, 25th Jan                     Naomi                    Ok           03:04 PM, 25th Jan                     Naomi                    Hello           03:06 PM, 25th Jan                   Samer                   Hi Naomi, Good evening. Thank you for contacting Babyshop. I'm Samer. I will be happy to help you.           03:07 PM, 25th Jan                   Samer                   Hi, I'm not getting a response from you. Are we still connected?           03:09 PM, 25th Jan                   Samer                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:12 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625236