Subject: Ticket Assigned - Conversation with Alviya Afrin
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 10:59:57 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alviya Afrin Alviya Afrin                    Customer:  Yes Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi alviya afrin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711760278 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0124231000733     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:45 PM, 25th Jan                   Samer                   Hi Alviya, Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you.           02:50 PM, 25th Jan                   Samer                   We can see that you have contacted us regarding your order 4711760278           02:52 PM, 25th Jan                   Samer                   We sincerely apologies for the inconvenience caused to you.           02:57 PM, 25th Jan                   Samer                   Our team is working on your issue, and we will get back to you as soon as possible. Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           02:58 PM, 25th Jan                   Samer                   Is there anything else I can assist you with?           02:58 PM, 25th Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:59 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625145