Subject: Ticket Assigned - Conversation with Fatma Almunayes: product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 10:56:26 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatma Almunayes: product information Fatma Almunayes                    Hello           02:35 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:35 PM, 25th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:35 PM, 25th Jan                     Fatma Almunayes                    1           02:35 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Hello Fatma Almunayes , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:35 PM, 25th Jan                     Fatma Almunayes                    1           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:36 PM, 25th Jan                     Fatma Almunayes                    No order           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:36 PM, 25th Jan                     Fatma Almunayes                    2           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Hello Fatma Almunayes , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:36 PM, 25th Jan                     Fatma Almunayes                    4           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/kw/en/storelocator   Happy shopping!?️             02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:36 PM, 25th Jan                     Fatma Almunayes                    2           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:36 PM, 25th Jan                     Fatma Almunayes                    1           02:36 PM, 25th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           02:37 PM, 25th Jan                     Fatma Almunayes                    [email-masked]           02:37 PM, 25th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:37 PM, 25th Jan                     Fatma Almunayes                    Ok           02:39 PM, 25th Jan                   Samer                   Hi Fatama, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           02:43 PM, 25th Jan                     Fatma Almunayes                    Please I want to purchase this console however , I have need to know the dimensions of the above lines , please           02:45 PM, 25th Jan                   Samer                   Thank you for sharing the details. Please allow me a moment to check this for you.           02:46 PM, 25th Jan                     Fatma Almunayes                             02:46 PM, 25th Jan                     Fatma Almunayes                    Thank u           02:46 PM, 25th Jan                   Samer                   We will check the product information with the concerned team and share the information with you through your registered email as soon as possible: [email-masked]           02:48 PM, 25th Jan                   Samer                   Is there anything else I can assist you with?           02:49 PM, 25th Jan                     Fatma Almunayes                    Yes in which show room this item is available?           02:49 PM, 25th Jan                   Samer                   We sincerely apologies for the inconvenience caused to you.           02:50 PM, 25th Jan                   Samer                   Please allow us some time to check the information and we will share it with you ASAP. We would really appreciate your patience and understanding here.           02:51 PM, 25th Jan                     Fatma Almunayes                    Ok thanks           02:51 PM, 25th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:55 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625126