Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 14:16:16 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello,
 Refund amount is 51 AED but only 38 AED has been credited to my account.

Could you please check and let me know?

It's been long since the items has been picked up but the total refund is
not credited yet.

Thanks,
Santosh Gawade

On Wed, Jan 4, 2023, 8:13 AM Max Fashion <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> We’ve received your return request.
>
> Hi Santosh Gawade, thank you for getting in touch with us. Here’s how your
> return 1003731739 for order 9408024844 will work.Our delivery partner
> will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *MAX*
> Solid Mini Dress with V-neck and Long Sleeves
> Color: Brown
> Size: M
> Quantity: 1 AED 19.12
> *MAX*
> Solid V-neck Dress with Long Sleeves and Tie-Up Detail
> Color: Brown
> Size: M
> Quantity: 1 AED 31.88
>
> Total *AED 51*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by cash on delivery, the refund will be credited to
>    your Shukran Pay wallet.
>    - Refunds to your credit card or debit card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, gift cards or return vouchers you’ve spent
>    will also be credited to your Shukran Pay wallet.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618683