Subject: Note Added - [#5608175] Yesterday my order delivered . But that is not correct my size . So need to return that item . But delivery status still shipping . So please consider my request .
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 02:57:05 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5608175    Subject:  Yesterday my order delivered . But that is not correct my size . So need to return that item . But delivery status still shipping . So please consider my request .   Requester: swathy vijayan    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div>Dear Sir/Ma'am,</div>
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<div dir="ltr">Kindly let us know if you have any queries or confusion regarding our previous response, Please do respond to us if you need further assistance. We will be happy to help you.</div>
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<div><font color="#000000"><strong>Thanks and Regards,</strong></font></div>
<div><font color="#000000"><strong>Pankaj Ramdoot</strong></font></div>
<div><font color="#000000"><strong>Technical Engineer | FarEye</strong></font></div>
<div><font color="#000000"><strong>Call: +91 70-6595-6595</strong></font></div>
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                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 20 Jan at 12:53 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Dear Sir/Ma'am,</div>
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<div dir="ltr">Greetings From FarEye!</div>
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<div dir="ltr">As per the request we have checked and found that the shared shipment is already delivered below is the request and response body for your reference. Kindly check and proceed further.</div>
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<div dir="ltr"><strong>Request Body:-</strong></div>
<div dir="ltr">{<br>  "customer_shipment_id": "941114748410880001",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2023-01-19 19:15:27",<br>  "entry_type": "Hybris",<br>  "order_id": "9411147484",<br>  "chargeable_weight": "0.21",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_UAE",<br>  "ship_node": "1088000",<br>  "tracking_id": "FC011923001614",<br>  "reference_number": "FC011923001614"<br>}</div>
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<div dir="ltr"><strong>Response Body:-</strong></div>
<div dir="ltr">{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b30312020fc68be63b1f0ea27"}}<br>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 20 Jan at 12:44 PM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Hi Team,</div>
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<div dir="ltr">Order ID: 9411147484</div>
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<div dir="ltr">Tracking ID: FC011923001614</div>
<div dir="ltr">As per tracking: Delivered<br>Jan 19 07:15 PM<br>Deliveredtocustomer</div>
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<div dir="ltr">Kindly update the order status as delivered </div>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team</div>
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