Subject: Ticket Assigned - Conversation with Julie Ann
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 13:41:23 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Julie Ann Julie Ann                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi may i know what time is my delivery? Bot:  ✍️ Please enter your name Customer:  julie ann Bot:  Hi julie ann, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711407768 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0121230003965     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97433658852            05:30 PM, 21st Jan                     Julie Ann                    Ok           05:31 PM, 21st Jan                   Samer                   Hi Julie, Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:32 PM, 21st Jan                     Julie Ann                    Hi. I just want to know what time will my order arrive because i may not be in my house at 5pm           05:33 PM, 21st Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:37 PM, 21st Jan                   Samer                   I am happy to inform you that your order is already on its way to you           05:38 PM, 21st Jan                   Samer                   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           05:38 PM, 21st Jan                   Samer                   Is there anything else I can assist you with?           05:38 PM, 21st Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:40 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5612288