Subject: Note Added - [#5608175] Yesterday my order delivered . But that is not correct my size . So need to return that item . But delivery status still shipping . So please consider my request .
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 07:23:17 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5608175    Subject:  Yesterday my order delivered . But that is not correct my size . So need to return that item . But delivery status still shipping . So please consider my request .   Requester: swathy vijayan    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
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<div dir="ltr">Dear Sir/Ma'am,</div>
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<div dir="ltr">Greetings From FarEye!</div>
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<div dir="ltr">As per the request we have checked and found that the shared shipment is already delivered below is the request and response body for your reference. Kindly check and proceed further.</div>
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<div dir="ltr"><strong>Request Body:-</strong></div>
<div dir="ltr">{<br>  "customer_shipment_id": "941114748410880001",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2023-01-19 19:15:27",<br>  "entry_type": "Hybris",<br>  "order_id": "9411147484",<br>  "chargeable_weight": "0.21",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_UAE",<br>  "ship_node": "1088000",<br>  "tracking_id": "FC011923001614",<br>  "reference_number": "FC011923001614"<br>}</div>
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<div dir="ltr"><strong>Response Body:-</strong></div>
<div dir="ltr">{"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b30312020fc68be63b1f0ea27"}}<br>
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<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/357326" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/357326</a></span>
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<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Fri, 20 Jan at 12:44 PM
                            <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Hi Team,</div>
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<div dir="ltr">Order ID: 9411147484</div>
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<div dir="ltr">Tracking ID: FC011923001614</div>
<div dir="ltr">As per tracking: Delivered<br>Jan 19 07:15 PM<br>Deliveredtocustomer</div>
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<div dir="ltr">Kindly update the order status as delivered </div>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team</div>
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