Subject: New Reply Received - Re: Order confirmed!
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 05:05:11 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Good morning </div>
<div dir="auto">As per your mail I am sending the picture of the lamp and also the product description. Please look into it  and do the needful. </div>
<div dir="auto">Thanks and regards </div>
<div dir="auto">Bindu Radhakrishnan <div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTg3Mzc0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R2FJhG4Cjlquh_xvJQALX2lLe3BZtvKuWVCrFa4bEHw" data-id="2044009873747" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTg3Mzc0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tq6oCv9r7in4Q8MfwE5mIUCBR4lf2uBLnuEJi2F547w" data-id="2044009873748" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 19 Jan 2023 at 4:26 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Bindu ,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this. As there is no reply we will close this issue and you can come back to us any time.<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div style="box-sizing:border-box;word-break:break-word">Please feel free to contact us if you have any further questions.</div>
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<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;margin-top:0px;margin-bottom:1rem' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important'>Home Centre </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598460