Subject: Ticket Assigned - Conversation with Umer jamil
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 15:56:49 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Umer jamil Umer jamil                    Hi team           07:39 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:39 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:39 PM, 19th Jan                     Umer jamil                    1           07:39 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hello Umer Jamil , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:39 PM, 19th Jan                     Umer jamil                    Discount not working in app, when u put item in basket ? Please assist           07:40 PM, 19th Jan                   Centrepoint UAE whatsapp bot                    Hi Umer Jamil , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:40 PM, 19th Jan                     Umer jamil                    5           07:40 PM, 19th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:40 PM, 19th Jan                   Samer                   Hi Umer , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           07:43 PM, 19th Jan                     Umer jamil                    Hi samer           07:44 PM, 19th Jan                     Umer jamil                    Good evening           07:44 PM, 19th Jan                     Umer jamil                    Discount not working in app, when u put item in basket ? Please assist           07:44 PM, 19th Jan                   Samer                   Please share screenshot and the item links ?           07:46 PM, 19th Jan                     Umer jamil                             07:47 PM, 19th Jan                     Umer jamil                    Example perfumes           07:48 PM, 19th Jan                     Umer jamil                    They will show discount amount here           07:48 PM, 19th Jan                     Umer jamil                    But when u put them in basket it will show full amount           07:48 PM, 19th Jan                     Umer jamil                    Not the discounted amount           07:48 PM, 19th Jan                   Samer                   Please share the screenshot after adding the items to the basket           07:48 PM, 19th Jan                     Umer jamil                             07:49 PM, 19th Jan                     Umer jamil                    Like this           07:50 PM, 19th Jan                   Samer                   We apologize for the inconvenience caused.We will check with the technical team to fix the issue asap .           07:54 PM, 19th Jan                   Samer                   Do you have another inquiry I can assist you with?           07:54 PM, 19th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:56 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5607154